FAQs

 

When will my order ship?


Your order will usually ship between 1 - 5 business days after the payment is cleared. You'll receive an email notification when your package has shipped. We will provide tracking number once it is shipped. If you didn't receive the tracking number, please check your spam box or you can contact us.

 

Delivery Time

United States

  • Registered International Shipping (Approx. 7 - 20 business days)

Australia

  • Registered International Shipping (Approx. 7 - 20 business days)

United Kingdom

  • Registered International Shipping (Approx. 7 - 20 business days)

Canada

  • Registered International Shipping (Approx. 7 - 20 business days)

Rest Of The World

  • Registered International Shipping (Approx. 14- 60 business days) depends on the country.

 

Return policy
We hope that you love your items from us, however if for any reason you're not happy with your order we offer a return policy to all customers. The items must be in their original condition, we must be informed before sending items back. Simply contact us within 3 days of receipt, and return the item within 10 days for a full refund of the purchase price. If an item is damaged or faulty on arrival then let us know asap within 3 days and we will refund or replace your order. Contact us at elevengiftstore@gmail.com

or

Click here  >>>   Contact Us

 

I made a mistake on my order, how do I fix it?
If you're order hasn't yet shipped, please email us directly at elevengiftstore@gmail.com.

 

How To Buy?

  1. Choose your item, favorite color, design, or size.
  2. Click Add To Cart.
  3. View Cart and Click Checkout.
  4. Fill your billing and shipping address.
  5. Continue to payment method.
  6. You can use your Paypal / Credit Card / Debit Card. If you don't have Paypal, click pay with Debit or Credit Card.

 

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. All online transactions are handled with industry-standard SSL encryption. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. We never even see your credit card number; PayPal just tells us that you've paid and we will send your package.

 


If you have any other questions or concerns, please do not hesitate to contact us at any time.

ElevenGift.com